Pace and Hansen have announced a partnership to incorporate payments into Hansen BannerCX.
Hansen Technologies, one of the world’s leading providers of billing and customer care technologies for utilities and municipalities will leverage Pace’s flexible payment technology to further enhance Hansen BannerCX. BannerCX is a major transformation to the well-known industry leading product Banner CIS.
BannerCX integrates with Pace Fuze, Pace’s payments access engine, through the APIs in the new Hansen Integration Framework (HIF). By leveraging Pace’s technology, each Hansen customer will have the ability to easily track payments to a utility account. With superior bank reconciliation reporting, Hansen customers can verify bank deposits with utility account payment activity. The partnership not only removes friction from the payment process, but further enhances the BannerCX experience for Hansen customers.
“We are excited to partner with a leader in the customer care and billing industry,” said Pace CEO, Paul Christians. “Our convergent solutions are a natural fit and we look forward to providing Hansen’s valued customers with business intelligence analytics and their end-users with a seamless payment experience.”
Andrew Hansen, CEO of Hansen Technologies said “As we look to the future with BannerCX we have built advanced technology (our HIF) that enables our customers to leverage the broad ecosystem of addon tools to maximize their solution. The strategic partnership we have with PACE is an important milestone enabling us to offer our customers an integrated payment solution tied into BannerCX.” He added “Hansen customers will have unsurpassed access to Pace Insight, a powerful business intelligence engine and we look forward to a long and successful partnership for all parties.”
Hansen and Pace will introduce their partnership at CS Week 2018 in Tampa, Florida. Visit Booth #717 for a demonstration of the integrated solution.
About Hansen Technologies
With over 40 years’ experience, Hansen Technologies (ASX: HSN) is a leading global provider of billing and customer care technologies for utilities, telcos, municipalities and pay-TV operators. Employing over 1000 experts, Hansen’s proven and scalable solutions as well as its innovative and flexible offerings, enable more than 600 clients to deliver cost-effective end-to-end business initiatives to improve their customers’ experience.
Hansen has 31 offices throughout USA, Australia, New Zealand, China, Denmark, Germany, Argentina, South Africa, Norway, Finland, Netherlands and Sweden servicing customers in over 80 countries around the world.